Privacy Policy

1. Information We Collect

Zionverse, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our iOS application "TextLab AI" and related services.

Information You Provide

• Chat messages, prompts, questions, homework problems, and other text you submit
• Images, screenshots, documents, or other inputs you choose to upload for AI assistance
• Generated text, image requests, social captions, drafts, and saved app content
• User preferences, settings, and feature configurations
• Communications with our support team
• Purchase information through Apple's App Store
• Export and sharing activity when you choose to save or share content outside the app

Information Collected Automatically

• App usage analytics and user behavior data via Firebase Analytics
• Product analytics and feature usage insights via PostHog
• Purchase and subscription data via RevenueCat
• Crash reports and error logs via Firebase Crashlytics
• AI feature usage patterns, such as request type, model performance, and token or generation counts
• Device information and app performance metrics

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the TextLab AI iOS application
• Generate AI-powered responses for text chat, homework help, image creation, and social content
• Process prompts, uploaded images, and requests needed to deliver app features
• Personalize the app experience based on your settings and usage
• Improve app reliability, safety, AI quality, and user experience
• Analyze usage patterns to develop new features and improve existing tools
• Provide customer support and technical assistance
• Manage purchases, subscriptions, and access to premium features
• Ensure security, prevent abuse, and enforce our Terms of Service
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information or user content to third parties. We may share information only in the following circumstances:

• Service Providers: We share information with providers that help operate the app, including Firebase Analytics, Firebase Crashlytics, PostHog, RevenueCat, Apple App Store services, AI processing providers, and cloud infrastructure providers
• AI Processing: Prompts, images, homework questions, and social content requests may be sent to AI processing services to generate responses or images
• Legal Requirements: When required by law, court order, subpoena, or government regulation
• Safety and Abuse Prevention: To investigate security issues, fraud, misuse, harmful content, or violations of our Terms
• Business Transfers: In the event of a merger, acquisition, financing, or sale of assets
• Consent: When you explicitly authorize sharing

4. Data Storage and Security

Local and App Data Storage

TextLab AI may store chats, saved prompts, generated content, and settings locally on your device. Some content may be processed through our servers or third-party AI services to provide AI features. You are responsible for backing up your device and managing content you export or share.

AI Processing

When you use AI features, your prompts, uploaded images, homework questions, and requests may be transmitted to AI processing services. We use this information to generate responses, explanations, images, captions, summaries, and other requested output.

• AI requests are processed to provide the feature you request
• Generated content is returned to the app and may be stored on your device
• We may use aggregated or anonymized usage data to improve product performance
• You should avoid entering highly sensitive personal, financial, medical, or legal information unless necessary

Security Measures

We implement reasonable security measures to protect your information:

• Secure transmission for AI processing and analytics requests
• Local device protections supported by iOS
• Access controls for operational systems
• Crash monitoring and app updates to address reliability and security issues
• Data minimization practices where practical

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to personal data associated with you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of personal data where legally required
• Portability: Request a copy of your data in a portable format where available
• Opt-out: Disable analytics or marketing communications where supported
• Content Control: Delete local chats, drafts, generated content, and saved items from your device where the app supports it

To exercise these rights, please contact us at privacy@zionversellc.com.

6. AI, Homework, Images, and Social Content

TextLab AI is designed as an AI helper for everyday productivity and creativity. Because the app can process broad types of content, please keep the following in mind:

• Chat prompts and responses may contain personal information if you choose to include it
• Homework requests may include school materials, screenshots, or documents you provide
• Image generation requests may include uploaded references and generated image outputs
• Social content drafts may include account names, audience details, captions, or brand information you enter
• AI output may be inaccurate, incomplete, or inappropriate and should be reviewed before use

7. Third-Party Services

TextLab AI may integrate with the following third-party services, each with their own privacy practices:

• Firebase Analytics (Google): For app usage analytics and crash reporting
• PostHog: For product analytics and feature insights
• RevenueCat: For subscription and purchase management
• Apple App Store: For app distribution and payment processing
• AI Processing Services: For chat, homework help, image generation, and social content assistance
• Cloud Infrastructure: For secure app operations and AI feature delivery

We encourage you to review the privacy policies of these services to understand how they handle your data.

8. Children's Privacy

TextLab AI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users aged 13-17, we recommend parent or guardian involvement, especially for homework assistance, image generation, and social media content.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence for AI processing, analytics, support, and app operations. We use reasonable safeguards for such transfers where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or TextLab AI data handling, please contact us: